ReferWell Blog | The Loop

News and best practices for transitions of care and closing the loop on physician referrals and beyond.

Five Capabilities Care Management Solutions Offer that “Zoom for Telehealth” Can’t

Five Capabilities Care Management Solutions Offer that “Zoom for Telehealth” Can’t

When telehealth rules were relaxed in March 2020 to allow virtual visits over common smartphone apps like Zoom and FaceTime during the COVID-19 pandemic, patients and providers alike breathed a...
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Should I Manage Referrals in an EMR or Another System?

Should I Manage Referrals in an EMR or Another System?

At ReferWell, we often hear the question, “Can’t my EMR do referrals?” The likely short answer is “Yes” — but with some major caveats that you should consider. Let’s look at what a typical...
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The True Cost of ACO Patient Leakage

The True Cost of ACO Patient Leakage

Accountable Care Organizations (ACOs) — the providers, health systems and their supporting payer networks who join forces to achieve better quality care and lower healthcare costs — are...
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Payer Strategies In The Time of COVID-19, part 3

This is the third part of a three-part series on strategies for payers during the COVID-19 pandemic.   
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Payer Strategies In The Time of COVID-19, part 2

This is the second part of a three-part series on strategies for payers during the COVID-19 pandemic.   
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Payer Strategies In The Time of COVID-19, part 1

This is the first part of a three-part series on strategies for payers during the COVID-19 pandemic.   
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We've all been there...

We’ve all been there…sitting anxiously in our PCP’s office waiting for the result of some routine tests. As the doctor comes back with the results, you hope he or she is going to say, “you’re good to...
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How Care Navigators can help payers close care gaps and improve HEDIS scores

The Healthcare Effectiveness Data and Information Set (HEDIS) is used by more than 90% of healthcare payers as a means to assess their performance. HEDIS is important to payers because it impacts...
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OIG report details common tactics used by top ACOs to save cost while improving care

The Office of Inspector General (OIG) recently reported on key tactics shared by the top 20 ACOs who are returning savings to Medicare under the Medicare Shared Savings Program.
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Scribes for the Win!

Medical scribes have become an integral part of the medical landscape.  By 2019, there will be 100,000 medical scribes, roughly 1 for every 9 physicians.
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