Is Calling or Texting Better for Health Plan Member Outreach?
If you’ve been on social media, watched the news (or any other media outlet for that matter), you’ve likely heard of ChatGPT. Chat GPT is an AI solution causing people to question if our jobs (and...
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Addressing Health Disparities by Redefining Care
Health equity is generally defined as the ability for all people to achieve their full potential for health and well-being, free from avoidable disadvantages that limit their access and impact their...
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How Innovators are Advancing Health Equity for Medicaid Members
As 2023 rolls in, health plans are all talking about advancing health equity, especially in the Medicaid arena. One of the most common causes of health inequities is inadequate access to care. So,...
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Health Equity is the Biggest Healthcare “Trend” for 2023
Back in December, we published our leadership’s five healthcare predictions for 2023. We predicted, “Along with access, an increasing emphasis on ensuring health equity will lead more plans to offer...
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5 Healthcare Predictions for 2023
Sure, a health technology company making predictions for the coming year in December is a bit—well, predictable. But why should we let others have all the fun? So, we’re sharing what our leadership...
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Telemental Health to Address Mental Health Access
Trends & Predictions from the South Carolina Telehealth Summit This article includes thoughts from the Annual Telehealth Summit of South Carolina hosted by Palmetto Care Connections. One in five...
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3 Mental Health Access Challenges Solved at the Referable Moment
The ReferWell team, like much of the healthcare world, has had mental health access on our brains lately. Just recently, Fierce Healthcare reported that Medicare Advantage plans are struggling with...
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Care Navigation to Meet & Exceed Your Plan’s Care Gap Closure Goals
Using care navigators for your health plan’s member outreach is an effective way of reaching members who would normally fall through the cracks of the healthcare system. Sometimes, health plans...
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Delayed Preventive Care and Telehealth Usage Still Trending Post-COVID
COVID has lingering effects—even for those who never got sick. Two studies share new insight on healthcare industry trends that skyrocketed during the pandemic—delayed preventive care and telehealth...
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What is a Referable Moment?
Have you ever had one of those days where everything just seems to come together? When the universe seems to be sending you good vibes, the world aligns in your favor and you feel like you can do...
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