Leveraging the Referable Moment to Solve Key Challenges in Healthcare Delivery
Every one of us needs care at some point in our lives. And, we can all relate to the struggle of finding and scheduling what we need at a time and place that’s convenient for us. Unfortunately, it’s...
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The Problem with Referral Search and Decision Support in Value-Based Care Models
In the May 13, 2022, Fierce Healthcare article, “SCAN CEO Sachin Jain: Healthcare should be thinking more about the pitfalls of value-based care,” writer Paige Minemyer shares Dr. Jain’s concerns...
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Why Patients Don't Follow up With Appointments
My story is a common one, and it highlights a pervasive challenge across the entire healthcare system. I was speaking with my primary care physician (who happened to be virtual, and while that is...
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How Academic Medical Centers Partner With Local Providers and Health Centers to Improve Care and Strengthen Relationships by Offering EConsults
Large academic medical centers—those hospitals affiliated with a medical school—often have the latest advancements in treatment and technology, as well as health care professionals who are at the top...
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Ameliorating Healthcare Staff Shortages with eConsults
Physician and medical staff shortages are happening across all facets of the U.S. healthcare system. Article after article discusses this challenge and offers multiple possible solutions — most of...
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Improve the Quality of Provider Advice with eConsults
There are many avenues a primary care provider (PCP) can take when a patient needs a specialist’s expertise. Provider-to-provider eConsults between PCPs and specialists have emerged from the need for...
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Tackling SDoH Barriers to Care With eConsults
I have worked in healthcare administration and digital health IT, including serving as a referral coordinator, for about as long as eConsults have been around; what I’ve seen “in the trenches”...
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EConsults as Telehealth to Improve Access to Care, Virtually
The access to care challenge for residents of rural, underserved or low-income communities—those areas that lack enough practicing physicians—is well-documented. It has been called “physician...
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Maximize the Referable Moment to Double Patient Compliance and Close Care Gaps
Gene Huang will lead a roundtable discussion on maximizing referable moments at the 2021 RISE West Summit on Wednesday, September 1. One of ReferWell’s specialties is making the most of what we call...
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7 Ways to Boost Your Plan’s CAHPS Scores with Efficient Appointment Scheduling and Care Coordination
The most recent guidance from the Centers for Medicare & Medicaid Services includes some significant changes to Consumer Assessment of Healthcare Providers and Systems (CAHPS) scoring for Medicare...
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