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Care Navigation to Meet & Exceed Your Plan’s Care Gap Closure Goals

Care Navigation to Meet & Exceed Your Plan’s Care Gap Closure Goals

Using care navigators for your health plan’s member outreach is an effective way of reaching members who would normally fall through the cracks of the healthcare system. Sometimes, health plans...
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Delayed Preventive Care and Telehealth Usage Still Trending Post-COVID

Delayed Preventive Care and Telehealth Usage Still Trending Post-COVID

COVID has lingering effects—even for those who never got sick. Two studies share new insight on healthcare industry trends that skyrocketed during the pandemic—delayed preventive care and telehealth...
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What is a Referable Moment?

What is a Referable Moment?

Have you ever had one of those days where everything just seems to come together? When the universe seems to be sending you good vibes, the world aligns in your favor and you feel like you can do...
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Leveraging the Referable Moment to Solve Key Challenges in Healthcare Delivery

Leveraging the Referable Moment to Solve Key Challenges in Healthcare Delivery

Every one of us needs care at some point in our lives. And, we can all relate to the struggle of finding and scheduling what we need at a time and place that’s convenient for us. Unfortunately, it’s...
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The Problem with Referral Search and Decision Support in Value-Based Care Models

The Problem with Referral Search and Decision Support in Value-Based Care Models

In the May 13, 2022, Fierce Healthcare article, “SCAN CEO Sachin Jain: Healthcare should be thinking more about the pitfalls of value-based care,” writer Paige Minemyer shares Dr. Jain’s concerns...
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Why Patients Don't Follow up With Appointments

Why Patients Don't Follow up With Appointments

My story is a common one, and it highlights a pervasive challenge across the entire healthcare system. I was speaking with my primary care physician (who happened to be virtual, and while that is...
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How Academic Medical Centers Partner With Local Providers and Health Centers to Improve Care and Strengthen Relationships by Offering EConsults

How Academic Medical Centers Partner With Local Providers and Health Centers to Improve Care and Strengthen Relationships by Offering EConsults

Large academic medical centers—those hospitals affiliated with a medical school—often have the latest advancements in treatment and technology, as well as health care professionals who are at the top...
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Ameliorating Healthcare Staff Shortages with eConsults

Ameliorating Healthcare Staff Shortages with eConsults

Physician and medical staff shortages are happening across all facets of the U.S. healthcare system. Article after article discusses this challenge and offers multiple possible solutions — most of...
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Improve the Quality of Provider Advice with eConsults

Improve the Quality of Provider Advice with eConsults

There are many avenues a primary care provider (PCP) can take when a patient needs a specialist’s expertise. Provider-to-provider eConsults between PCPs and specialists have emerged from the need for...
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Tackling SDoH Barriers to Care With eConsults

Tackling SDoH Barriers to Care With eConsults

I have worked in healthcare administration and digital health IT, including serving as a referral coordinator, for about as long as eConsults have been around; what I’ve seen “in the trenches”...
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