ReferWell is a New York-area digital health company that leverages the referable moment — the point in time when a person is most ready to take action to improve their health — to improve access to care, increase health plans’ quality performance and reduce the total cost of care while improving the members’ experience and outcomes. ReferWell’s intuitive technology platform and skilled service team helps health plans and providers manage value and help more people get on, and stay on, their healthcare journey by providing an optimized provider search, making it easy to schedule appointments at the point of care to increase patient compliance, and providing a service component to ensure providers close the loop regardless of the EMR they use.

ReferWell Blog | The Loop

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What is a referral?

In healthcare, a referral is commonly defined as the act of directing a patient to a medical specialist. However, that definition is too simplistic. A better and more comprehensive definition is the...
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The Data Show Providers Lack The Necessary Information When Making Referrals

Our recent blog post discussed how the vast majority of consumers rely on their doctor for advice and guidance on care decisions. We concluded the post by saying, “the bottom line is that to save...
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Healthcare Decision Making Continues To Sit With The Provider, Not The Consumer

Austin Frakt recently published a fantastic article in the New York Times titled, “Shopping for Health Care Simply Doesn’t Work. So What Might?” In short, the article notes that consumers rely almost...
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The Success of the NY State DSRIP Program

In April 2014, New York Governor Andrew Cuomo announced that New York would be implementing a series of Medicaid reforms through a Delivery System Reform Incentive Payment (DSRIP) program. The DSRIP...
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The Implications of the Stark Law As We Shift to Value-Based Care

The Stark Law was enacted in 1989 to prevent physician self-referral. Self-referral is when a physician refers a patient to a hospital, lab or other entity to which he/she has a financial benefit....
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Referral Management in a Nutshell

Q: What is referral management? A: Referral management is the process of a primary care provider (PCP) referring a patient to a specialty care provider (specialist). There are two routes that a...
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Ride Sharing Has Just Entered Healthcare

Uber recently launched its newest service line called Uber Health. Uber Health is designed to arrange and facilitate rides for patients that do not have access to reliable transportation. The service...
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Surviving CMS “Crackdowns” on Medicare Advantage Plans

A Modern Healthcare article today highlights the importance for MA plans to do a better job of managing their provider networks in terms of maintaining accurate directory information and ensuring...
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Can We Talk?

The last decade has seen the rapid adoption of the electronic medical record (EMR). While a few major EMR software companies have become familiar names, the overall market is very fragmented, with a...
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A Referral is the Building Block of Your Health Care Network

In today’s environment, health care has become increasingly specialized. Primary care physicians (PCPs), once careful to refer patients out in the “gatekeeper” HMO model, have now left these habits...
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