Can We Talk?

The last decade has seen the rapid adoption of the electronic medical record (EMR). While a few major EMR software companies have become familiar names, the overall market is very fragmented, with a dizzying array of products available for almost every type of practice, budget and clinical need. But the health care industry has a message for EMR developers: “We need to talk.”

While each EMR features proprietary features and a unique user interface, there is almost never a way to share information across EMRs. Since they were never designed to talk to each other, clinicians have been left with a busy signal when networks form, entities merge, or information must be shared for patient or provider benefit.

Several industry leaders and the federal government recognize the problem. West Health Group CEO Nicholas Valeriani writes “The current lack of interoperability within clinical information systems results in needless delay, duplication, error, and preventable patient harms… [It] frustrates the coordination of care that is essential to having optimal, patient-centered healthcare.” The American Hospital Association, American Medical Group Association and Electronic Health Record Association echoed these sentiments in letters to Congress.

Karen DeSalvo, MD, the National Coordinator for Health IT, has stated that interoperability is one of the US government’s top priorities in health care over the next 10 years. Some groups such as HL7 have made significant progress establishing standards by developing a common language. But they face challenges, as EMR developers have different incentives and big stakeholders can’t agree on how those standards should be established, making a short-term solution very unlikely.

Fortunately there is a new solution. ReferWell uses custom integrations and our simple yet robust web-based platform to allow today’s health care network to share information seamlessly across providers and different EMRs. We make it easy to share data, track patients, and keep your network humming with full HIPAA compliance.

If you need to talk, we’re on the other end of the line. Contact us today.

Written by ReferWell

ReferWell is a New York-area digital health company that leverages the referable moment — the point in time when a person is most ready to take action to improve their health — to improve access to care, increase health plans’ quality performance and reduce the total cost of care while improving the members’ experience and outcomes. ReferWell’s intuitive technology platform and skilled service team helps health plans and providers manage value and help more people get on, and stay on, their healthcare journey by providing an optimized provider search, making it easy to schedule appointments at the point of care to increase patient compliance, and providing a service component to ensure providers close the loop regardless of the EMR they use.

Previous Post
A Referral is the Building Block of Your Health Care Network
Next Post
Surviving CMS “Crackdowns” on Medicare Advantage Plans