Maximize the Referable Moment to Double Patient Compliance and Close Care Gaps
Gene Huang will lead a roundtable discussion on maximizing referable moments at the 2021 RISE West Summit on Wednesday, September 1. One of ReferWell’s specialties is making the most of what we call...
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Move the Needle on Member Experience, with Appointment Scheduling
What’s the Urgency? Recent Changes in CAHPS Score Weighting Affect Plans' Strategies Starting this reporting year, CMS is doubling the weight of patient experience measures used to calculate Star...
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HHS OIG Calls for MA Plans to Provide Care Coordination Beyond HRAs
In a report released on September 10, the US Department of Health and Human Services (HHS) Office of Inspector General (OIG) expressed concerns about how Medicare Advantage (MA) organizations are...
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Preparing for Open Enrollment 2021 with Member Engagement Now
Open enrollment is approaching quickly for payers and their provider networks. It is a tense time of year for these organizations — a time when your membership decides if they are going to renew...
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