Putting Health Equity Into Action
You know the phrase – a picture is worth 1,000 words. That’s what I think as I look at this photo that a friend and former colleague of mine, Dr. Shayan Vyas, shared recently. On one hand, the...
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Is Calling or Texting Better for Health Plan Member Outreach?
If you’ve been on social media, watched the news (or any other media outlet for that matter), you’ve likely heard of ChatGPT. Chat GPT is an AI solution causing people to question if our jobs (and...
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3 Mental Health Access Challenges Solved at the Referable Moment
The ReferWell team, like much of the healthcare world, has had mental health access on our brains lately. Just recently, Fierce Healthcare reported that Medicare Advantage plans are struggling with...
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What is a Referable Moment?
Have you ever had one of those days where everything just seems to come together? When the universe seems to be sending you good vibes, the world aligns in your favor and you feel like you can do...
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Leveraging the Referable Moment to Solve Key Challenges in Healthcare Delivery
Every one of us needs care at some point in our lives. And, we can all relate to the struggle of finding and scheduling what we need at a time and place that’s convenient for us. Unfortunately, it’s...
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The Problem with Referral Search and Decision Support in Value-Based Care Models
In the May 13, 2022, Fierce Healthcare article, “SCAN CEO Sachin Jain: Healthcare should be thinking more about the pitfalls of value-based care,” writer Paige Minemyer shares Dr. Jain’s concerns...
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Why Patients Don't Follow up With Appointments
My story is a common one, and it highlights a pervasive challenge across the entire healthcare system. I was speaking with my primary care physician (who happened to be virtual, and while that is...
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